Privacy Policy

Overview

Theglobexus provides services related to search engine optimization (SEO), performance marketing, and website development. We aim to handle personal information responsibly and use it for legitimate business purposes, subject to applicable law.

By using this website, you acknowledge that you have had the opportunity to read this policy. Where consent is legally required, we will seek consent separately rather than relying solely on your use of the website.

Information we collect

Depending on how you interact with our website, we may collect the following categories of information:

Information you provide

• Name, email address, phone number, and business details submitted through contact or enquiry forms.
• Information about your business, website, project requirements, budget, or requested services.
• Messages, attachments, and other information you voluntarily send to us.

Technical and usage information

Our website or its service providers may process technical information such as IP address, browser type, device information, referring pages, pages visited, approximate location derived from IP address, and access timestamps. Collection depends on the server configuration and tools enabled on the site.

Information from third parties

Where applicable, we may receive limited information from analytics, advertising, or communication platforms used to support our website and services, subject to their terms and applicable law.

How we use information

Information may be used, as applicable, to:

• Respond to enquiries and discuss potential projects.
• Provide, coordinate, and manage requested services.
• Prepare proposals, communicate with clients, and maintain business records.
• Operate, secure, troubleshoot, and improve our website.
• Understand website usage and evaluate marketing activities where relevant tools are enabled.
• Prevent fraud, investigate misuse, and protect our legal rights.
• Meet applicable legal, regulatory, and contractual obligations.
• Send marketing communications where permitted by law and, where required, with your consent.

Cookies and analytics

Cookies and similar technologies may be used to support website functionality, remember preferences, measure website usage, and evaluate advertising effectiveness, if these features are enabled.

Third-party tools, such as website analytics or advertising services, may use their own technologies to process data according to their respective policies.

You can manage cookies through available website controls and your browser settings. Blocking certain cookies may affect some website functionality. Where required by law, non-essential cookies will only be used after obtaining the necessary consent.

Please refer to the relevant third-party providers' policies for more information about their data practices.

When we share information

We do not disclose personal information indiscriminately. Information may be shared when reasonably necessary for the purposes described in this policy, including:

• With hosting providers, IT providers, and website maintenance partners.
• With analytics, advertising, CRM, email, and communication providers where used.
• With professional advisers or authorities when legally required or necessary to protect legal rights.
• In connection with a business restructuring, merger, or transfer, subject to applicable legal requirements.
• With other parties when you request or authorize the disclosure.

Service providers should receive only the information reasonably necessary for their assigned purposes, subject to applicable agreements and law.

Data retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining business records, providing services, resolving disputes, and meeting legal obligations.

Retention periods vary depending on the type of information, the nature of the relationship, and applicable legal requirements. Information may be deleted, anonymized, or securely disposed of when it is no longer required.

Data security

We use reasonable technical and organizational measures appropriate to the nature of the information and the risks involved. However, no method of transmission over the internet or electronic storage is completely secure, and absolute security cannot be guaranteed.

You should avoid sending passwords, payment card details, or other highly sensitive information through ordinary contact forms or unsecured email.

Your privacy rights

Depending on your location and applicable law, you may have rights to request access to personal information, correction of inaccurate information, deletion, withdrawal of consent, or other forms of privacy-related relief.

You may also have the right to object to certain processing, request a copy of your information, or lodge a complaint with the appropriate authority where the law provides for these rights.

To submit a request, contact us using the details below. We may need to verify your identity before processing the request and will respond in accordance with applicable law.

International data transfers

Some of our hosting or service providers may process information in countries other than your own. Where cross-border transfers occur, we will take steps required by applicable law to protect the information.

Children's privacy

Our services are intended for businesses and general audiences, not specifically for children. We do not knowingly collect children's personal information where doing so is prohibited by applicable law. If you believe a child has provided personal information inappropriately, please contact us so that we can review the matter.

Changes to this policy

We may update this policy to reflect changes in our website, services, data practices, or legal requirements. The revised policy will be published on this page with an updated revision date.